Counseling | Serving Students At A Distance

The purpose of this page is to explain the process for accessing many of the resources/services provided daily in the on-campus Counseling Center, without having to leave your home. Due to the nature of online activities, we have developed the following guidelines to ensure the highest degree of professionalism/confidentiality. Please take a moment to review the information/suggestions below before proceeding. Once you have become familiar with these guidelines and understand the nature of online communications, you may use the email address at the bottom of the page to establish contact with one of our counselors

Guidelines for Online Communications

Interacting in the “Virtual World” differs from interacting “Face-2-Face”. Understanding these differences is essential to effective communications.

  • Response Time – The virtual world has a built-in lag time. In other words, you will not receive an immediate response to your inquiry. A Counselor will respond to your request within 72 hours during normal business days. If you are experiencing an emergency or crisis situation, please call 911 or visit your local emergency room.
  • Clarity – Be as clear as possible when submitting a request/email. Understanding that the Counselor reading your email will have to request additional information anytime clarification is needed and then you will have to reply to their reply is essential. This bouncing back and forth with emails will result in ineffective/inefficient communications. Depending on the nature of your request, be as detailed as possible.
  • Confidentiality – The GTCC Counseling Center places a high priority on privacy and confidentiality. All communications between a student and a counselor – including the decision to seek counseling – are confidential to the full extent provided by law and are not released outside the Counseling Center without a voluntary consent. Counselors take precautions to ensure the confidentiality of information transmitted through the use of computers, electronic mail, facsimile machines, telephones, voicemail, answering machines and other electronic or computer technology. Understanding the nature of electronic communications is important when engaging in any email based interaction. In most cases, alternatives are available upon request.

Please use the following email address to establish contact with a GTCC Counselor: askthecounselor@gtcc.edu.

You can also contact the Counseling Center at (336) 334-4822  ext. 50038.

Online Screening Instruments

Screening questionnaires can be very helpful in making you aware of actual or potential problem areas that you may be experiencing.

Screening questionnaires include: Depression, Bipolar Disorder, Eating Disorders , Generalized Anxiety, Alcohol Use and Post Traumatic Stress Disorder.

The online screenings are for your information only, not a diagnosis, and treatment recommendations are not provided. If you have any questions, and would like to schedule an appointment with a counselor in the Counseling Center, call (336) 334-4822, ext. 50038

Click the link below to begin the screening questions:
www.ulifeline

Below you will find contact information for all Counseling Center staff members.
These people would love to help you with any problem your having. Just give them a call!

Counseling Center Main number
336-334-4822, ext. 50038
Dr. Christopher Chafin,
Director of Counseling Services
336-334-4822, ext. 50323

Ednalyn Hurley,
MS.,NCC, LPCS
336-334-4822, ext. 50272

Toni Bass,
Administrative Assistant
336-334-4822, ext. 50038