How do I Manage Services?

The DAS Office promotes self-advocacy.  Students are encouraged to be independent thinkers who know their learning strengths and weaknesses and subsequently develop appropriate coping strategies for academic success, including approaching instructors and discussing any disability related accommodations/services which they are eligible to receive.  This philosophy promotes independence and develops the skills students will need to function successfully in the workplace.

Access to Voice Output Software

The accommodation of access to voice output software is based on documentation of the student’s disability. Speech-generating devices (SGDs), also known as voice output communication aids, are electronic augmentative and alternative communication (AAC) systems used to supplement or replace speech or writing for individuals with severe speech impairments, enabling them to verbally communicate their needs. SGDs are important for people who have limited means of interacting verbally, as they allow individuals to become active participants in communication interactions.  It is the student’s responsibility to schedule an appointment with a DAS advisor to determine if the disability supports the accommodations of access to voice output software, preferably at the beginning of the semester or at your appointed registration period. Please note that it is the student’s responsibility to purchase this equipment, however a DAS advisor can assist you with where you may purchase products. Once the determination is made that the student qualifies for services a DAS advisor will print the students Letter Of Accommodation (LOA) to submit to his/her instructor. If you unable to answer questions, or are unable to articulate to your instructors anything regarding your disability, do not hesitate to refer an instructor to the DAS Office.

Access to Word Processing Software

The accommodation of access to word processing software is based on documentation of the student’s disability. For some students the writing process, including spelling and grammar, may also be difficult due to hearing, language, handwriting or learning disabilities. Some students also experience great difficulty with the physical act of writing. Word processors provide these individuals the opportunity to write without being concerned about making errors during the writing stage. It is the student’s responsibility to purchase this software. Before purchasing/acquiring a word processor for a student, a DAS advisor can assist you to determine features needed. It is the student’s responsibility to request access to word processing software accommodations preferably at the beginning of each semester or after registration. Please note that this service will not automatically roll over each semester; it is the student’s responsibility to request this service each semester. If you qualify for this service, DAS will outline this accommodation on the students LOA. It is the student’s responsibility to submit his or her LOA to the instructor. If you are unable to answer questions, or are unable to articulate to your instructors anything regarding your disability do not hesitate to refer an instructor to the DAS office.

Speech-to-Text Software

Dragon NaturallySpeaking Professional 9 is speech-to-text software that enables users to talk to the computer instead of typing. The advantage of this is that the average person talks at around 120 words per minute, but only types 40 words per minute. This allows the user to complete documents up to three times faster than they would by typing alone. After training, Dragon NaturallySpeaking boasts a 99% speech accuracy.

Screen Magnifiers

ZoomText is a screen magnifier with a built-in screen reader. It also has options to customize the monitor’s color scheme and mouse pointers to best suit the user.

Advanced Scheduling

If your disability supports the accommodation of Advanced Scheduling, you will need to schedule an appointment with your DAS advisor at least two weeks prior to the first day of registration (registration times are located on GTCC website and in your Web Advisor account).  During this meeting you and your DAS advisor will develop a schedule that meets your specific needs.  Your DAS advisor will then register you for the selected courses during a “Priority Registration” period.  IMPORTANT: If you fail to schedule an appointment with your DAS advisor in a timely manner (i.e., before the Priority Registration date), the college cannot guarantee that you will get a schedule that meets your specific needs. In addition DAS does not have the authority to “special add” students into restricted classes or closed class sections.

Attendance Related

Students are expected to be on time and attend all classes, laboratory sessions and field experiences in courses for which they are registered. However, sometimes situations arise in which a student may have to miss class based on a disability that is episodic or chronic in nature. Attendance requirements for each class are at the instructor and or department chair member’s discretion, and absences are generally counted from the first class session. Absences due to late registration will not be automatically excused. DAS does not have the authority to excuse students from attending class, nor does DAS produce official written excuses for absences. DAS can, however, provide a ‘consideration for disability related absences letter’ based on appropriate documentation to your instructor. This verification may address the legitimacy of, but not necessarily excuse an absence. If you are unable to attend a class due to your disability or hospitalization, it would be beneficial if you would request that your Doctor write something on your behalf stating that you were in their care at the time specified.  If you are unable to answer questions, or are unable to articulate to your instructors anything regarding your disability, do not hesitate to refer an instructor to the DAS office.

Audio Textbooks

Students who are not members of Recordings for the Blind and Dyslexic (RFB&D) and who have documentation that supports the need for taped texts, may request textbooks on tape from the DAS Office; the office maintains an institutional membership to RFB&D. Recorded texts loaned from RFB&D through DAS are free of charge to students. It is the student’s responsibility to request books on tape and to provide necessary information needed to order the books. Tape players are loaned from the DAS Office on a first come, first served basis. Students who benefit from textbooks on tape will be encouraged to apply for individual membership for Recordings for the Blind and Dyslexic.

Extended Time Testing

Some students require extra time to process information and to formulate responses. Instructors provide this accommodation by allowing a student extended time directly before or immediately after a scheduled exam time, during office hours, or at another mutually agreed upon time and place (Assessment Center). It is the student’s responsibility to discuss with their instructor the location where his or her test will be administered, and the last date exam or quiz maybe taken.  If the test is to be administered at the Assessment Center, the testing must be scheduled in advance at the Greensboro, High Point, Cameron, or Aviation campuses.

The locations of the testing centers are as follows:

Jamestown
601 High Point Road, Jamestown, NC 27282
Luther R. Medlin Campus Center, Room 217

Greensboro
3505 East Wendover Avenue, Greensboro, NC 27405
Continuing Education Center (CEC), Room 132

High Point
901 South Main Street, High Point, NC 27260
H1 Building, Room 133

Aviation III
1053 Old Stage Coach Trail Greensboro, NC 27410
Room 222

Cameron Campus
7908 Leabourne Road, Colfax, NC 27235
Room 150

Unless there is a time conflict, tests will be scheduled at the same time as the rest of the class. A student who misses a test or exam scheduled with DAS or a testing facility will be required to notify their instructor (they will not be given the test after the prescribed testing date until the instructor verifies that they can still take the exam/quiz). Neither DAS nor the Assessment Center is able to reschedule exams. Rescheduling of exams is the responsibility of, and should be initiated by, the student in consultation with their instructor, and that instructor must approve the rescheduling. A student who is late for a scheduled exam must finish the test in the time remaining (extended time will be calculated from the scheduled time of the test, not the time of arrival). When a student shows up at the Assessment Center for the exam/quiz they must provide the staff with their name, and the name of the instructor and class in which they are taking the test. The student will then be directed as to how much time they will have to take the test as well as where the test will be given. Once finished, the student will hand the test back to a testing center staff member.

Faculty Notification

Faculty will not be notified by DAS that they have a student with a disability in the classroom. Faculty notification is initiated by the student, and disclosure of the disability is at the discretion of the student. It is the student’s responsibility to schedule an appointment with a DAS staff member to determine the accommodations/services for which you are eligible; you will be given a “Letter of Accommodations” (LOA) for each instructor.  The LOA contains a statement explaining that you have provided documentation that supports specified accommodations/services and the name and contact information of your DAS advisor.  It is your responsibility to present a LOA to each of your instructors, using the opportunity to arrange an appointment to discuss and agree upon the most effective approach to managing your accommodations/services.  Please do not underestimate the importance of this initial interaction with your instructors; it will lay the foundation for the remainder of your semester.  IMPORTANT: You will repeat this process each semester.

If you are not comfortable with the process, your DAS advisor will assist you with this task.  If you unable to answer questions, or are unable to articulate to your instructors anything regarding your disability, do not hesitate to refer an instructor to the DAS Office. To assist you in managing the accommodations/services that you are receiving, we have provided additional details about managing several of the most commonly requested accommodations/services below.  If you have any questions about managing the accommodations/services listed on your LOA, please consult your DAS advisor.

Interpreter Services

Interpreters are provided through DAS for deaf and hard of hearing students who request services. It is the responsibility of the student requesting interpreting services to provide the office with their schedule immediately after registration. In the event of late registration, every effort will be made to secure accommodations as soon as possible. Any changes to a schedule prior to, or after the start of a semester, should be reported immediately to
Kent Cowan (336) 334-4822, ext. 50113.

Upon advance request, DAS will provide interpreting services for meetings, plays, movies, graduations or other functions sponsored by GTCC. It is the responsibility of the student to inform DAS if he/she does not plan to be in class on a given day or if the student plans to miss an event in which they have requested an interpreter. If three consecutive classes and/or events are missed without informing DAS, interpreting services for that class and/or event will be suspended pending a meeting with Dr Christopher Chafin, the Director of Counseling and Disability Access Services (336)334-4822, Ext 50323 or cnchafin@gtcc.edu

It is the responsibility of the student to inform DAS if a class is cancelled. The interpreter(s) will be reassigned. The interpreter is expected to follow the Code of Professional Conduct under which they are classified, as well as to comply with all DAS standards and policies. If you experience any difficulties with an interpreter, do not engage in any negative contact with that person, instead report any conflicts to Kent Cowan in the DAS Office and he will resolve the situation.

Large Print Material

DAS assists in enlarging books and other classroom materials for students with approved visual disabilities. DAS will work with the student’s instructors to ensure that all print materials for the course are accessible. It is the student’s responsibility to request a note taker preferably at the beginning of each semester or after registration. Please note that note taking services will not automatically roll over each semester; it is the students responsibility to request this service each semester. Students are encouraged to schedule an appointment with their DAS advisor to determine what font size you would prefer, and/or show the student how to utilize a CCTV. DAS will work with the student’s instructors to ensure that all print materials for the course are accessible.

Note Taker Services

Note takers are provided for students whose disability prevents them from adequately taking notes in class. This determination is made by the DAS based on documentation of the student’s disability. It is the student’s responsibility to request a note taker, preferably at the beginning of each semester or after registration. Please note that note taking services will not automatically roll over each semester; it is the student’s responsibility to request this service each semester. Students may receive volunteer student note taking service from another student in their class. The student receiving services is responsible for identifying a note taker. Students are encouraged to consult with faculty to ensure they are receiving adequate notes. DAS will provide carbon paper or copying services as needed. A student should not expect to receive notes if he/she does not attend class. DAS is available to assist students and to work with faculty in identifying note takers.

If a student is unable to locate a note taker on his or her own, the student should promptly schedule a meeting with a DAS advisor so that they can seek a note taker within the student’s class. The note taker will provide the student with notes immediately at the end of each class session. It is the responsibility of the student to inform DAS if he/she does not plan on attending class on a given day. If three consecutive classes are missed without informing DAS, note taking /scribe services for that class will be suspended pending a meeting with Toni Bass, (336) 334-4822 ext 50113 or albass@gtcc.edu.

It is the responsibility of the student to inform DAS if a class is cancelled. Note taking / scribe services will not be provided when a student does not attend class.

Priority Seating

Some students with disabilities may require preferential seating in the classroom. This may include seating in the front, side, or back of the classroom depending on the individual student needs. Some students may also require a table and/or chair arranged through DAS. This determination is made by the DAS based on documentation of the student’s disability. It is the student’s responsibility to request a meeting with a DAS advisor to discuss priority seating services preferably at the beginning of each semester or after registration. Please note that priority seating services will not automatically roll over each semester, it is the students responsibility to request this service each semester. The instructor will be informed of this accommodation when the student submits their LOA.  If the instructor has any questions regarding the classroom setting please refer them to a DAS advisor.

Registration

All students registered with DAS are encouraged to visit the Student Success Center and register for their classes at their earliest appointed registration time.  This will allow them the most flexibility as it relates to course/time/instructor choice, and allowance for tutoring and study time.  Each student is provided a registration time each semester. To locate your registration time log into Web Adviser to retrieve that information.  If you are unable to log into Web Advisor, or do not know how to access Web Adviser please contact Student Success Services, DAS, or the Applied Technologies lab.

Separate Room for Testing

Students who are easily distracted and have concentration problems need a quiet space for testing. Others need a separate space to talk through their answers out loud. This determination is made by the DAS based on documentation of the student’s disability. It is the student’s responsibility to request a separate room for testing preferably at the beginning of each semester or after registration. Please note that testing services will not automatically roll over each semester; it is the students responsibility to request this service each semester.

Scribe Services

Scribe services are provided in class for students whose documented disability severely limits their ability to write or type. This determination is made by DAS based on documentation of the student’s disability. It is the student’s responsibility to request services preferably at the beginning of each semester or after registration. Students are encouraged to schedule a meeting with a DAS advisor to discuss accommodations. Please note that scribe services will not automatically roll over each semester; it is the students responsibility to request this service each semester.  If a student experiences any difficulties with a scribe do not engage in any negative contact with that person, instead report any conflicts to Toni Bass in the DAS Office and she will resolve the situation.

Testing Modifications

Initiating the testing accommodation procedure is the responsibility of the student. Testing accommodations may include extended time, scribe, computer for written exams, calculator, readers, and accessible test formats such as Braille and enlarged print. It is the student’s responsibility to discuss with their instructor the location where his or her test will be administered, and the last date to take the exam or quiz.  If the test is to be administered at the Assessment Center it is advised that testing must be scheduled in advance at the Greensboro, Highpoint, Cameron, and Aviation campuses.

Jamestown
601 High Point Road, Jamestown, NC 27282
Luther R. Medlin Campus Center, Room 217

Greensboro
3505 East Wendover Avenue, Greensboro, NC 27405
Continuing Education Center (CEC), Room 132

High Point
901 South Main Street, High Point, NC 27260
H1 Building, Room 133

Aviation III
1053 Old Stage Coach Trail Greensboro, NC 27410
Room 222

Cameron Campus
7908 Leabourne Road, Colfax, NC 27235
Room 150

Unless there is a time conflict, tests will be scheduled at the same time as the rest of the class. A student who misses a test or exam scheduled with DAS or a testing facility will be required to notify their instructor (they will not be given the test after the prescribed testing date until the instructor verifies that they can still take the exam/quiz). Neither DAS nor the Assessment Center is able to reschedule exams. Rescheduling of exams is the responsibility of, and should be initiated by, the student in consultation with their instructor, and that instructor must approve the rescheduling. A student who is late for a scheduled exam must finish the test in the time remaining (extended time will be calculated from the scheduled time of the test, not the time of arrival). When a student shows up at the Assessment Center for the exam/quiz they must provide the staff with their name, the name of the instructor, and class in which they are taking the test. The student will then be told how much time they have to take the test.  Once finished, the student will hand the test back to a testing center staff member.

Tutoring Services

Tutorial services are available to all students at GTCC through the Learning Assistance Center (LAC). It is the student’s responsibility to request a tutor. Requests for tutors should be submitted at the beginning of the semester to ensure an assignment.  It is a student’ responsibility to complete the tutee application for services. Once a student fills out the form with their time availability they must get their instructor to sign the form, and then turn the form back into the LAC so that they can attempt to locate a tutor for the student. The locations of the LAC’s centers are as follows:

Jamestown
601 High Point Road, Jamestown, NC 27282
Luther R. Medlin Campus Center, Room 217

Greensboro
3505 East Wendover Avenue, Greensboro, NC 27405
Continuing Education Center (CEC), Room 132

High Point
901 South Main Street, High Point, NC 27260
H1 Building, Room 133

Aviation III
1053 Old Stage Coach Trail Greensboro, NC 27410
Room 222

Cameron Campus
7908 Leabourne Road, Colfax, NC 27235
Room 150

Web-based Classes

Web-based courses may or may not warrant the same accommodations as traditional face-to-face courses. Disclosure of the disability is at the discretion of the student.

Faculty will not be notified by DAS that they have a student with a disability in the classroom. Once a student deems that they want to inform their instructors, a DAS advisor will email the instructor a Letter of Accommodation (LOA) detailing the accommodations of a student.  It is the student’s responsibility to have the instructor’s email address available (either from their syllabi or college directory) at the scheduled appointment or walk-in with a DAS advisor (DAS will not provide that information for the student).